Privacy
Serelle is designed for private, personal support. This note explains the standards that should guide applications, coaching information, app use, and sensitive health context.
Applications may include your name, contact details, goals, stage of life, pregnancy or postpartum context, recovery notes, and private preferences. This information should be used only to review fit, availability, and the support path that may be appropriate.
Training, nourishment, recovery, check-ins, app activity, and video notes stay inside the selected coaching tools with appropriate access controls. Coaching information is handled with discretion and shared only where needed to provide the service.
Serelle coaching does not replace medical, physiotherapy, pelvic-floor, or mental-health care. Pregnancy, postpartum, pain, symptoms, or medical concerns should be discussed with the qualified clinician responsible for your care.
If payment, booking, or app access is offered after application review, the relevant provider may process the details needed for that service. Serelle requests only the information that supports your coaching relationship.
Private notes should be kept only for as long as they are useful for reviewing your request, providing coaching, meeting service obligations, or maintaining required records.
You can ask for your application or coaching information to be corrected, exported, or deleted where applicable. Some records may need to be retained for legitimate service, legal, or safety reasons.
Availability
Apply only when you are comfortable sharing the context Ramona needs to review fit and availability.